Member Rewards

Every month you stay, something comes back.

That card we handed you on day one is a real program, and it adds up to a lot more than it looks like it does.

Nothing to sign up for It started the day you joined Rewards never expire while you are a member
The Clay Hole rewards punch card, front side. Punch slots run along the top and down both sides, each labeled with a month and the reward it unlocks, wrapped around an illustration of a grumpy pot-headed clay creature surrounded by tiny pots.

Your day-one card. Where it disagrees with this page, this page is the current one.

Find your spot

Where are you on it?

Tell us when you joined and which level you are on. Nothing gets saved or sent anywhere; this runs entirely in your browser.

Your level

Pick your start month and year above.

We will light up everything you have already earned and tell you what the next rung is. The ladder below shows Green Level values until you change the level.

One month

Just the punch

No reward on this rung. It only marks that the clock started.

Two months

A free firing

8″ max on the longest side of the piece.

Worth up to $25.60
Three months

Two free firings

8″ max each.

Worth up to $51.20
Four months

A free bag of 52 Buff

52 Buff at every level. No swapping it for a different clay, and no paying up to a nicer bag.

Worth $28.00
Five months

A free firing

10″ max.

Worth up to $50.00
Six months

A free Bring a Friend pass

One guest, one visit, first or return, on us.

Worth up to $50.00
Seven months

A free firing

10″ max.

Worth up to $50.00
Eight months

Two free firings

12″ max each. This is the one that starts getting silly.

Worth up to $172.80
Nine months

A free Clay Hole t-shirt

Any size or style we currently carry. Or put the value of a shirt toward a sweatshirt or hoodie and cover the rest.

Worth $28.00
Ten months

A free firing

12″ max.

Worth up to $86.40
Eleven months

A free firing

12″ max.

Worth up to $86.40
Twelve months

A free month

Your 13th month is free, at whatever level you are on when you take it. Tell us before the 24th so the charge never runs.

Worth $145.00
Eighteen months

Free firings for life

Two every month, 12″ max each, for as long as you stay.

Up to $172.80 a month Lifetime
Two years

Bigger free firings for life

Three every month, 16″ max each. This replaces the two 12″ firings rather than stacking on top of them.

Up to $614.40 a month Lifetime
Three years

Free clay for life

A bag of 52 Buff every month. This is the one rung where you may put that value toward a nicer clay and pay the difference.

$28.00 a month Lifetime

Nobody has finished this thing yet

The Clay Hole opened in March 2025, so the longest anyone can possibly have been a member is still short of the top of the ladder. The two-year and three-year rungs are real and they are coming. They are just still ahead of everybody here, including the people who walked in on day one.

The firing math

What a free firing actually covers

Glaze firings run five cents a cubic inch with a $4.80 minimum, and every piece is measured on its longest point in each direction. The inch limit on a reward applies to the longest side of the piece, not to the volume. So a wide flat platter can eat a big reward while a tall skinny vase barely touches it.

Measure your piece, longest point in each direction
$29.70 594 cubic inches, longest side 11″. That is what this piece would cost you to glaze fire.
8″ reward Too big
10″ reward Too big
12″ reward Covers it
16″ reward Covers it

Where the big numbers come from, and why they are optimistic

Every “worth up to” figure on this page assumes you completely fill the cube the reward allows. A 12″ reward technically covers 1,728 cubic inches, which is $86.40 of firing. Almost nothing anyone makes is a solid 12″ cube. A mug is about 80 cubic inches and hits the $4.80 minimum no matter what.

So read the ceilings as ceilings. If you make big platters, wide bowls and tall vases, the firing rewards are worth serious money. If you make mugs, they are worth $4.80 apiece and the clay, the shirt and the free month are the parts you will actually feel.

The numbers

What it adds up to

These change with your level, because clay, passes and membership all cost different amounts at different levels. Ceilings, not averages.

Your first twelve months Up to $759.65 Eleven rewards, ending in a free 13th month. That last one alone is $145.00 at your level.
From eighteen months on Up to $172.80 Every month, forever, as long as you stay. Two firings at 12″.
From two years on Up to $614.40 Every month. Three firings at 16″, replacing the two at 12″.
From three years on Up to $642.40 Every month. The three firings plus a bag of 52 Buff, worth $28.00 at your level.

Where most people land

Most members will not squeeze the roof out of this. But the program costs you nothing, requires nothing of you, and quietly gets more generous the longer you are around. The month-18 rung is where it stops being a nice extra and starts being a real reason to not go anywhere.

The main rule

Cancel, and the clock goes back to zero.

There is no gentler way to write that one. Cancel at any time, for any reason, and the card starts over. Every punch, every reward you were saving, gone with it. You are always welcome back and we will hand you a fresh card on the way in, but it begins at one month again like everybody else.

This is the single biggest reason we push pausing as hard as we do, and it is not a sales line. A pause costs a fraction of a membership, and the months you are paused simply do not count against you. The clock stops instead of resetting. You keep the shelf, the unused classes, the spot, and every punch on the card.

If you are thinking about stepping away and there is any real chance you come back, pause. If there is not, cancel with a clear conscience and we will see you when we see you.

How pausing works
The other rules

The rest of it, all in one place

Wait for the punch

Do not cash a reward in until your card has actually been punched. The punch is the receipt.

Any order, any time

Rewards do not have to be used in the order you earned them, and none of them expire while you are a member. Bank them for a year if you feel like it.

A reward opens with the month

You can use it the moment the month you have paid for begins, which is really the 25th before, when the charge runs. No waiting for a month to finish and no minimum number of classes first.

Longest side decides it

On free firings the inch limit applies to the longest side of the piece, measured at its widest point in that direction.

Glaze firings

Bisque firings are already free for every member, so a free firing means a glaze firing.

Write it on the kiln ticket

When you use a free firing, write Reward Freebie on the payment line.

Lifetime rewards do not roll over

From eighteen months on, your monthly free firings and free clay reset at the start of each month. Unused ones do not stack up for later.

One bag at a time

Take a new free bag of clay only once the old one is actually used up.

Yours, and only yours

Rewards cannot be shared, gifted or transferred to another member. They are tied to you and to your card.

Levels do not touch the clock

Upgrade or downgrade whenever you want. Neither one resets anything, and neither one speeds anything up.

Discounted months still count

Heroes Discount months and a discounted first month both count as paid months, same as any other.

Free month, before the 24th

Tell us before the 24th so the charge never runs. If you forget and it does run, the free month simply slides to the following month. Nothing is lost.

Read this one twice

Losing the card costs you real money

We do not track punches on our end. The card we handed you is the only record that exists. If you lose it we will absolutely issue you a new one, but we then have to punch every single month up to where you are, which means anything you had been saving is gone with the old card.

So: find the old one. It is roughly the size of a sheet of paper, which you would think makes it hard to misplace, and people misplace it constantly. Check the car, check the shelf, check the pile of mail. It is worth more than it looks.

Things members ask

Does the free 13th month still count as a month?

It does. It counts toward eighteen months exactly like a paid one, so the free month never slows down the rest of the ladder.

We are on a Shared Membership. How many cards?

One card between the two of you. A Shared Membership is a single membership at a single price, so it earns a single card and a single set of rewards.

We have a Shared Shelf Pass. How does that work?

Two separate memberships, so two separate cards. You each earn your own rewards on your own clock, and nothing about sharing a shelf changes any of it.

I changed levels. Did that reset anything?

No. Upgrades and downgrades have no effect on the rewards clock at all. It keeps counting the months you have been a member, whatever level those months were.

Which level does my free month cover?

Whatever level you are on when you actually take it, not the level you were on when you earned it. If you moved up in month eleven, the free month covers the higher one.

What happens to my rewards if I pause?

Nothing bad. Paused months do not count against you and they do not count toward you either. The clock freezes where it is and picks back up when your billing does. Full details on pausing here.

I canceled once and came back. Where do I stand?

At one month, with a fresh card. That is exactly the outcome the pause option exists to prevent. Nothing carries over from before.

How do I actually cash one in?

Bring the card and ask any of us in the studio. We punch it, you take the thing. For a free firing, write Reward Freebie on the payment line of your kiln ticket. For the free clay, ask before you grab a bag so we can punch it properly.

Program terms

Generous by design.

The back of your card says we reserve the right to tweak or cancel any part of this program if it ever becomes financially unfeasible or unmaintainable. This is deliberately generous. We built it to reward the people who make this studio a long-term part of their life. If anything ever does change, this page changes with it.

Text us a question Read the full FAQs

Landed here without a card of your own? Membership starts here, and so does the clock.