Current members · Mid-month upgrade

Upgrade today. Use it today.

Pay the difference between your level and the one you want, and the rest of this month runs as though you’d been at the higher level the whole time.

Starts today Extra classes this month too Nothing to do afterward

Upgrades start at $25. Downgrades are a different conversation, see below.

Upgrading your membership level at The Clay Hole pottery studio in Draper, Utah

1 What level are you currently?

Not sure? It’s the level you signed up at, and it matches the glaze dots you’re allowed to use.

2 What level do you want to upgrade to?

Your membership nowGreen, $145 a month
From next monthPurple, $200 a month
You pay today$55
Buy before the 25th and it applies to the month you’re in right now. On the 25th or later it counts toward next month instead.

One charge today for the price difference. We change your recurring membership price on our side, there’s nothing for you to do in the member portal, and no second subscription is created. There are no prorated amounts and no refunds.

How this works

You’re not buying the days that are left. You’re buying the month.

There’s no proration here, and that cuts in your favor far more often than against it. Pay the difference on the 14th and this month is simply a Purple month, all of it, backdated.

Your class count goes up right away

Not next month. This one. If you’re Green and already used all four classes, upgrading to Purple hands you two more to use before the month is out.

The studio opens the moment you pay

Glazes, tools, molds, wheels, clay discount. People do this from the middle of a class when they want a glaze one shelf above their level, and it works on the spot.

The one part that isn’t instant: your bigger shelf. Our membership manager assigns those in person and is usually in Monday through Thursday, so it can take a few days. Be patient with us, we’re normally quick. Nothing else waits on it. You can use every bit of your new level before the shelf moves.

The most asked question

Can I start using it before I get the new shelf?

Yes. That’s the whole point of paying mid-month rather than waiting. Here’s what changes when, in plain order.

Glazes, tools and molds

Immediately. Tell an instructor you’ve just upgraded and carry on with what you were making.

Your extra classes

Immediately, and for the whole month. Already used all of this month’s? You still get the extra ones your new level includes.

Your clay discount

Immediately. $2 off a bag at Yellow, $4 at Purple, $6 at Black. On the next bag you buy.

Your bigger shelf

Within a few days. Our membership manager assigns shelves in person, usually Monday to Thursday. Keep working off your current shelf until then.

You don’t need to tell us anything after you check out. The order lands with us, we move your level and change your recurring price on our side. One quirk we haven’t solved: your monthly email will still print your old level even though the price is right. Ignore it, we know you upgraded.

Your upgrade, line by line

What actually changes

This one shows Green to Purple. Pick your current level above and it switches to your own numbers.

 Green nowPurple after
Every month$145$200
Classes a month46
Cost per class$36.25$33.33
Your private shelf24 x 12 x 8 in36 x 16 x 14 in
GlazesAbout 33, green dot onlyRoughly 550, about 85% of the wall
ToolsBring your ownThousands, including bladed
Slab moldsA few small onesEvery size through XL and XXL
Off every bag of clayNothing$4
Wheels25 in the main area25 plus the kick wheel
Specialty equipmentNoneSlab rollers, hand extruder, clay openers, ribs
Workshops & eventsNo early access or discountFirst dibs and discounts

What opens in the glaze room

The proportions, out of the 650+ glazes on the wall.

Green now5%
Purple after85%

Black is the only level that opens the black dot shelf, which holds the rarest and most expensive glazes in the building.

Your shelf, from above

Footprints drawn to one shared scale.

24 x 12 x 8 in Green now
36 x 16 x 14 in Purple after

That’s 3.5 times the volume to store work in progress.

The arithmetic

What the extra classes actually cost you.

Moving up barely changes what a single class costs you. What it buys is a much bigger studio. Still worth seeing the number, because on some paths the extra classes alone pay for the move and on others they plainly don’t.

Extra classes each month2 more
Extra cost each month$55
Which is, per extra class$27.50
$36.25Your class costs now
$27.50Each extra one costs
$33.33Your class cost after

Two more classes a month at $27.50 each, against the $36.25 you're paying per class right now. Purple also has the lowest cost per class of any level we run. On the numbers alone this one is easy.

Cost per class assumes you use every class your level includes. Unused classes never expire while you’re a member, so they’re not lost either way. Clay and glaze firings are separate at every level.

Timing

The date matters more than anything else on this page.

Memberships bill on the 25th, and this upgrade is never prorated. Those two facts together decide whether buying today is smart or wasteful.

The 1st to the 24th Buy here. You’re upgraded now, you get the full month at the new level, and your recurring price changes from next month on.
The 25th or later An upgrade fee that arrives on or after the 25th counts as an upgrade for the following month, and you won’t be moved up until then. If you want the tail end of this month too, talk to staff first rather than buying blind.
Happy to wait for the 1st Then don’t buy anything here. Text our membership manager on 385-241-5528 and we’ll switch you over for the 1st. There’s no upgrade fee to pay.

Late in the month you’re paying a full month’s difference for a handful of days. If it’s the 22nd and you only want the bigger shelf, waiting a week and texting us costs you nothing. If it’s the 22nd and you want to use a purple glaze in tonight’s class, buying now is exactly what this page is for. Both are reasonable. We’d rather you knew which one you were doing.

Everything else

The questions members actually text us.

Can I use my new level before my new shelf is assigned?
Yes. Everything except the shelf is live the moment you pay, which is why people do this mid-class. The shelf waits only because someone has to assign it in the studio. Usually within a few days, Monday to Thursday.
I have already used all my classes this month. Do I still get the extra ones?
You do. Once you’ve paid the difference, the month runs as though you’d been at the higher level from the 1st. A Green member who used all four classes and upgrades to Purple has two more to use before the month ends.
Do I need to cancel my old membership or set up a new one?
No, and please don’t cancel anything. This is a single charge for the difference, and we adjust your existing recurring membership on our side. You won’t end up with two subscriptions.
Why does my monthly email still say my old level?
A limitation we haven’t found a way around yet. The email prints the level you originally signed up at, but the price we charge is the correct new one, and your access in the studio is the correct new one. Nothing is wrong. We know you upgraded.
Can I go back down if I don’t use it?
Not mid-month, and there are no refunds on an upgrade once it’s bought. Downgrades take effect the following month and are arranged with management rather than through this page, text us on 385-241-5528 before the 24th. Upgrades themselves are unlimited; it’s downgrades that we cap at twice a year.
I’m on a Heroes discount or a shared shelf pass. Is my price different?
No. The upgrade fee is the flat difference between the two levels for everybody, whatever your monthly rate is.
Can I skip a level?
Yes. Green straight to Black is on the list above. Pick your current level, then whichever level you actually want, and pay the one difference between them.
What if I want to upgrade starting next month instead?
Then don’t buy anything here. Text our membership manager on 385-241-5528 and we’ll change your level from the 1st. This page exists for people who have already been charged for a lower level and want the higher one now.
Upgrade policies
  • There are no prorated amounts. The fee is the full monthly difference between your two levels no matter which day of the month you pay it.
  • There are no refunds on an upgrade for any reason, and memberships cannot be downgraded mid-month.
  • An upgrade fee received on the 25th or later is treated as an upgrade for the following month, because memberships renew on the 25th.
  • You can upgrade as often as you like. Downgrades start the following month, are arranged with management, and level changes are capped at twice per calendar year on the downgrade side.
  • Your recurring membership price is changed by us; nothing needs doing in the member portal. Your monthly email will continue to show your original level.
  • Bigger shelves are assigned in person by our membership manager, who is usually in the studio Monday through Thursday. All other access begins the moment you pay.
  • Clay and glaze firings are not included at any level. Clay starts at $28 for a 25 lb bag before your level discount; bisque firings are free and glaze firings run $0.05 per cubic inch with a $4.80 minimum.
  • Attending more classes than your level allows means being charged the difference for that month and moved up the following month regardless. Upgrading first is the cheaper way to do it.

Everything else lives on the FAQs page, or text us on 385-241-5528.

The glaze you wanted is on the wall right now.

It’s one payment and about sixty seconds between you and it. The rest of this month comes with it.

Rather ask first? Text us, 385-241-5528

The Clay Hole · 12896 S Pony Express Rd, Suite 100, Draper, UT 84020
Class times & holidays · FAQs