They carry forward.
Every month adds your level’s classes: 4 on Green Level, 5 on Yellow Level, 6 on Purple Level and 8 on Black Level. Whatever you don’t use rolls into next month, then the month after that.
Membership rules, the good one
Miss a week. Miss a month. Miss three months in a row. Every class you’ve paid for waits for you, for as long as you stay a member.
The one catch: cancel, and every unused class ends with the membership.
How it works
Every month adds your level’s classes: 4 on Green Level, 5 on Yellow Level, 6 on Purple Level and 8 on Black Level. Whatever you don’t use rolls into next month, then the month after that.
No cap on how many you save and no date they run out. Let them pile up through a hard stretch, then spend a stack of them in one busy week.
When a membership ends, every unused class ends with it. Signing back up later doesn’t bring them back. No credit, no refund. Gone.
See it add up
A made-up half year: one full month, a busy one, two away, then a catch-up. Switch levels or change any month and watch what carries forward.
Your level
What happens to them if you
All 10 stay yours. They keep carrying forward, month after month, for as long as you stay a member.
Nobody here scans you in, so the real count is the one you keep. More on that in the questions below.
Catching up
A saved class spends exactly like one from this month. There are sessions seven days a week, five instructed classes and three open studio sessions, so a pile can come down fast.
Every session uses one class.
An instructed class and an open studio session count exactly the same.
Clump them or spread them out.
Three nights in one week to work through a pile is completely fine. They’re your classes.
Open studio comes after a class or two.
New to pottery, come to two instructed classes first. Already knew your way around clay when you joined, one is enough.
Holiday closures don’t cost you one.
We close for a handful of holidays and don’t refund or prorate them. The class you would have used just waits with the rest.
Months away
When you know life is about to take over for a while, this is the whole decision.
Keeps every class
Nothing changes. Each month adds its classes to the pile, and you work through them once things calm down.
Keeps every class
Your unused classes, your shelf, your rewards progress and your spot in the studio all wait. Billing picks back up on its own when the pause ends.
Ends every class
You can still come through the end of the month you’ve paid for. After that, every unused class is void, your shelf is cleared and your rewards card starts over. None of it comes back if you rejoin.
Staying costs the most and pausing costs less. Both keep what you paid for. Canceling costs nothing and keeps nothing.
Questions
No. They wait, along with your shelf, your rewards progress and your spot in the studio. Billing starts again on its own when the pause ends, and every class you had saved is still there.
Yes. Canceling stops the next charge, not the month you’ve already paid for. Keep coming through the end of that month, and clear your shelf by the end of its final class. Anything still unused after that is void.
No. A canceled membership takes every unused class with it, even if you sign back up the following month. Rejoining starts you at zero, at current prices, and new member deals aren’t offered to returning members.
No. There’s no cap on how many stack up and no date they run out, for as long as you stay a member.
You do. Attendance here runs on trust. There’s no card to scan and nobody at the door with a clipboard, so keep a rough tally of your own.
If it ever looks like someone is coming a good deal more often than they’ve paid for, we have a friendly word and check the attendance. It’s rare, and it’s usually an honest miscount sorted in a minute.
Tell a main instructor (pink shirt) the moment you realize. If you’re staying on, we usually take the extra off next month and call it even. If it isn’t caught, you’re charged the difference for that month and moved up to a level that covers it.
Mostly. Rewards you’ve earned never expire while you’re a member either. The one difference: from 18 months on, the monthly free firings and free clay reset at the start of each month, so unused ones don’t stack up. Classes are the thing that piles up.
Keep what you paid for
Stay a member and every class you’ve paid for stays yours, no matter how long it takes to use them. The only thing that ends them is ending the membership.
New to The Clay Hole: every level works this way, starting at $145 a month. Compare the levels
New member deal
30 of 30 discounted spots left this month
Tell us where to send it and this month’s deal lands in your inbox. If this month runs out, you get next month’s before it opens.
Almost done
Done
It should land in the next few minutes. One honest thing while you wait: we are members only and we do not run walk-in tours, so the virtual tour is the closest you can get to standing in one.
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One question
We started in Draper, Utah, and we would like to be in more places than that. Where they go next is the part we have not worked out yet.
Where are you?
That is how we work out where the demand actually is. The rest is so we know who to tell.
Got it
Being straight with you: this could be a long wait, and we will not email you in the meantime. If your area is where the numbers land, you will be the first to know.
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