The Clay Hole home page
Pick your Level on the next page. Takes about two minutes.
Announcements, new member deals, and more. All the lists live on one page.
Loading the latest…
Pick your Level on the next page. Takes about two minutes.
Announcements, new member deals, and more. All the lists live on one page.
Loading the latest…
Follow along
Employee training
Nineteen pages hold nearly every answer a member will ever ask you for. Study a page, take its quiz, and keep going at whatever pace suits you. Finish all nineteen with a B+ average or better and the card is yours.
Progress saves in this browser, on this device. Private browsing or clearing your history starts you over.
Welcome, .
Thank you for being part of this team. Your nineteen pages are just below, and everything you finish is saved as you go.
Your progress
You have finished 0 of 19 pages. Your average shows up after your first quiz.
Start with The Glaze Bible. Read the page, take its quiz, and keep going as fast as you like.
Each page colors in once its latest quiz lands at a B+ or better. Tap one to jump to it.
Pages 1 to 5
Start here. These five cover most of what you will hear on a normal night.
Every glaze and underglaze we stock, fired on our own tiles and organized from the hub down to brands, families and single glazes. Each glaze page knows its level, its tile number and exactly where it sits on the wall.
Glaze questions outnumber every other kind on the floor. This is where the answers live, and it is the page you will hand to members more than any other.
One page that links to everything we have built online: tools, guides, certifications, quick buy links and every membership resource, two taps from anything.
When a member asks something you cannot answer on the spot, the answer is almost always one tap from here. Learn this map and the rest of the training gets easier.
The four levels, the dot system, what costs extra, why everyone renews on the 25th, and every way a membership bends: upgrades, downgrades, pauses and canceling.
Membership is the trickiest thing for people to wrap their heads around, and it sits behind most of the texts the studio gets. Knowing it cold saves members money and saves everyone a hard conversation.
Every question we get asked, answered, with live search, a start date checker and a copy-link button on every single answer.
It is the fastest way to answer a member without retyping anything. Find the answer, copy its link, text it. Done.
Type a glaze name and an arrow points at its exact spot on a photo of the glaze wall, down to the shelf and row.
Nobody should have to find a human before they can find a jar. Show a member this once and they will use it every visit.
Pages 6 to 10
Glazes, cleanup, clay, guests and breaks. The practical stuff that happens every single shift.
Every glaze and underglaze in one searchable, filterable list. Members set their level, narrow by color, finish and texture, then save a grab-it list for the shelf.
With this many jars, choice overload is real. This is the tool that turns a wall of options into a short list, and teaching it well changes how a member's whole glaze day goes.
The three things everyone does before leaving, a tappable list for each side of the studio, and exactly what gets washed where.
Five to ten minutes from every member is the entire reason this place stays nice. You will teach it every night, and it only works when everyone hears it the same way.
The eight clays we sell, what each is good and bad at, prices by level, and how to keep a bag alive in a desert. Each clay also has its own page with the full specs.
Members buy clay constantly and ask which bag to use more than you would expect. The outside clay rule on this page protects every kiln in the building.
Six weeks a year, members walk brand-new people in for free. No pass and no RSVP, just a signed waiver and a member who does the teaching.
Free weeks are some of the busiest nights we run, and the rules surprise people. Knowing them keeps guests from getting turned around at the door.
A small monthly fee holds a member's shelf, classes and rewards while they take a break, for up to three months a year.
More than 9 in 10 members who pause come back. Knowing this page well is often the difference between a hard month and a lost member.
Pages 11 to 15
How members move between levels, what they learn before touching the expensive gear, and where the teaching lives.
Members pay the difference between two levels and the whole month runs at the higher one, starting the moment they pay.
It usually happens mid-class, because somebody wants a glaze one shelf up. Knowing how it works lets you say yes on the spot.
The training every member takes before touching the dipping buckets: a video, the rules, a quick check, an agreement and a secret password, about 25 minutes in all.
The buckets are shared by everyone and one can cost up to $2,400 to replace. You will be the one checking cards and answering questions at the buckets.
The training that opens the slab rollers and the slab mold shelves: which slab molds each level can use, the rules that keep them alive, and the technique for a clean piece.
Slab molds are fragile, the big ones cost $600 and up, and some cannot be bought again. A lot of first-night wins in this studio come off a slab mold.
Our free pottery library: lessons across fourteen areas in the order a piece gets made, each with its own quiz and a shorter Nutshell version.
When a member is stuck on a technique, there is usually a lesson for it. Pointing them there keeps the teaching going after class ends.
The reward ladder every member starts climbing the day they join: free firings, free clay, a shirt, a free month, and eventually free firings and clay for life.
Members ask what they have earned and how to cash it in. The biggest rule, that canceling resets everything, is also the best argument for a pause.
Pages 16 to 19
Smaller pages, still worth knowing. Two of them exist purely to make a hard day lighter, which is a real part of the job here.
Every class, open studio, workshop and party on one calendar, plus the normal weekly rhythm and the fourteen days a year we close.
What is happening tonight is the question you will hear most. One fact matters above the rest: cancellations go out by email, not on the calendar.
Ten calculators in one place: shrinkage, clay weight, volume, firing cost, pricing, friendship, shelf space, drying, bag math and cones.
Firing cost and shrinkage come up every week. This page does the math while your hands stay muddy.
Type the bad day into a box, pick one of fifteen ways to destroy it, and hold the button. Nothing is saved, sent or read.
Pots die in the kiln and days go sideways. This is the page to hand a member who needs to let something go. There is a staff version too, in the Employee Portal.
The ritual that starts every class, online: a card finds you each day, three more land on the table, and all 100 can be collected.
The cards waiting at every seat are part of what makes this place feel the way it does. The online version lets members keep the ritual between classes.
The finish line
Finish all nineteen quizzes with an average of B+ or better. Retake anything that pulled you down. On every page, your latest score is the one that counts.
So close
Training complete
Every page studied, every quiz taken, and an average that clears the bar. You know The Clay Hole like you helped build it. Save your card. It is your proof.
On a phone, press and hold the card, then choose Save.
Scores save in this browser on this device only.
New member deal
30 of 30 discounted spots left this month
Tell us where to send it and this month’s deal lands in your inbox. If this month runs out, you get next month’s before it opens.
Almost done
Done
It should land in the next few minutes. One thing while you wait: we are members only and we do not run walk-in tours, so the virtual tour is the closest you can get to standing in one.
Test mode. Visitors are not seeing this.
One question
We started in Draper, Utah, and we would like to be in more places than that. Where they go next is the part we have not worked out yet.
Where are you?
That is how we work out where the demand actually is. The rest is so we know who to tell.
Got it
Being straight with you: this could be a long wait, and we will not email you in the meantime. If your area is where the numbers land, you will be the first to know.
Test mode. Visitors are not seeing this.
